Warranty Information
SA SPORTS, LLCONE YEAR LIMITED WARRANTY
All Products
SA Sports, LLC warrants its products to be free from defects in both material and workmanship under normal use and service for one (1) year from date of purchase. Not included are damages from improper use, abuse, unauthorized repairs or modifications or alteration. Specifically EXCLUDED are strings, cables, arrows, or other moving parts that are considered to be replaceable parts requiring periodic servicing. Damage resulting from a DRY FIRE (shooting without an arrow), whether intentional or accidental is not covered under warranty and repair costs will be certain.
To obtain warranty service, the unit should be packaged securely to avoid damage in transit, it should include a description of the nature of the repair request, and it should be returned postage paid to SA Sports, LLC. At our sole discretion we will repair or replace the unit that is deemed to be under warranty upon inspection, and ship the product back to the customer at no additional cost using standard delivery service of our choice. Any product received into our facility that is deemed to have been misused, abused, altered, modified or otherwise ineligible for coverage will be issued an estimate for repair prior to work being completed. International customers will be responsible for transit costs both inbound and outbound and should therefore call for a return authorization prior to shipping the product.
Please feel free to contact us regarding any product issue, assembly help, or additional assembly direction. We will help in any way we can to ensure your best experience with the product.
Direct your inquiries to:
SA Sports, LLC
325 S 5th Street – Unit 3
Emmaus, PA 18049
Tel (610) 841-2929
Email: sales@sa-sports.com
Please retain your original purchase receipt in the event that you need service, include a copy of the receipt from date of purchase.
